iwandw iwandw

OWNER OF THE WEB

  • The company name is: INTERNATIONAL WATER & WELLNESS
  • CIF: 11931394
  • Company adress: St James’s House Austenwood Common Gerrards Cross Buckinghamshire England, SL9 8SG
  • The social activity is: Manufacture and sale of bathrooms
  • Email:  hi@iwandw.com
  • Purpose of website: information, product catalog.
  • Webpages of International Water & Wellness ( IWANDW): IWANDW.com, INTERNATIONAL-WATER-AND-WELLNESS –LTD-GOGECKO.com

 

PERSONAL DATA PROTECTION

Responsible for the treatment

Contact details in charge: International Water & Wellness Ltd.
and contact email:  hi@iwandw.com

 

YOUR DATA PROTECTION RIGHTS

How to exercise your rights:  You can send a written communication to the registered office of INTERNATIONAL WATER & WELLNESS or to the email address indicated in the heading of this legal notice, including in both cases a photocopy of your ID or other similar identification document, to request the exercise of the following rights:

  • Right to request access to personal data : you can ask INTERNATIONAL WATER & WELLNESS if this company is treating your data.
  • Right to request their rectification (in case they are incorrect).
  • Right to request the limitation of their treatment , in which case they will only be kept by INTERNATIONAL WATER & WELLNESS for the exercise or defense of claims.
  • Right to oppose the treatment : INTERNATIONAL WATER & WELLNESS will stop treating the data in the way you indicate, except that for compelling legitimate reasons or the exercise or defense of possible claims, they must continue to be processed.
  • Right to data portability : in case you want your data to be processed by another firm, INTERNATIONAL WATER & WELLNESS will facilitate the portability of your data to the new person in charge.
  • Right to the deletion of the data : and except for legal imperative they will be deleted after your confirmation.

Models, forms and more information about your rights:  Official page of the Spanish Agency for Data Protection

Possibility of withdrawing consent:  in the event that you have given consent for a specific purpose, you have the right to withdraw it at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.

How to complain to the Control Authority:  If you consider that there is a problem with the way INTERNATIONAL WATER & WELLNESS is handling your data, you can direct your claims to the Security Officer of INTERNATIONAL WATER & WELLNESS (indicated above) or to the protection authority of data that corresponds, being the  Spanish Agency for Data Protection , indicated in the case of Spain.

Right to be forgotten and access to your personal data

At all times you will have the right to review, recover, anonymize and / or delete, totally or partially, the data stored on the website. Just send an email to:  hi@iwandw.com  and request it.

 

End of the form

Data retention

Disaggregated data: Disaggregated  data will be kept without deletion period.

Data of the clients of the online store:  The period of retention of personal data will vary depending on the service that the client contracts  in our online store . In any case, it will be the minimum necessary, and can be kept until:

  • 4 years: Law on Infractions and Sanctions in the Social Order (obligations regarding affiliation, registration, cancellation, contribution, payment of wages…); Arts. 66 et seq. General Tax Law (accounting books …);
  • 5 years: Art. 1964 Civil Code (personal actions without special term)
  • 6 years: Art. 30 Commercial Code (accounting books, invoices …)
  • 10 years: Art. 25 Prevention of Money Laundering and Terrorism Financing Law.

User data uploaded by INTERNATIONAL WATER & WELLNESS to pages and profiles on social networks:  From the time the user offers his consent until he withdraws it.

 

Secret and data security

INTERNATIONAL WATER & WELLNESS undertakes in the use of data, to  respect your confidentiality  and to use it in accordance with the purpose of the data, as well as to comply with its obligation to save it and adapt all measures to avoid alteration, loss, unauthorized treatment or access, in accordance with the provisions of Regulation EU 2016/679 of the European Parliament and of the Council of April 27, 2016 (RGPD) and Organic Law 3/2018, of December 5, on Data Protection Personal and guarantee of digital rights.

You guarantee that the personal data provided through the forms are truthful, being obliged to communicate any modification of the same.

Likewise, you guarantee that all the information provided corresponds to your real situation, that it is up-to-date and accurate. In addition, you must keep your data updated at all times, being solely responsible for the inaccuracy or falsity of the data provided and for the damages that may cause for this to INTERNATIONAL WATER & WELLNESS as owner of IWANDW, or to third parties due to the use of saying.

 

Security breaches

INTERNATIONAL WATER & WELLNESS adopts reasonably adequate security measures to detect the existence of viruses, brute force attacks and code injections.

The IP address of visitors, the ID of connected users, and the username of access attempts are conditionally logged to check for malicious activity and protect the site from specific types of attacks. Examples of conditions under which registration is made are login attempts, logout requests, suspicious URL requests, site content changes, and password changes. This information is kept for 180 days.

This site has also been scanned for potential malware and vulnerabilities using Sucuri’s SiteCheck. We do not send personal information to Sucuri.
For more details, please see the Sucuri privacy policy .

However, you must be aware that the security measures of computer systems on the Internet are not entirely reliable and, therefore, INTERNATIONAL WATER & WELLNESS cannot guarantee the absence of viruses or other elements that may cause alterations in computer systems ( software and hardware) of the User or in their electronic documents and files contained therein.

Despite this, to try to  guarantee the security and privacy of your personal data , IWANDW has an active security surveillance system that reports on each user activity and possible gaps in the security of user data. In the event of any gap being detected, INTERNATIONAL WATER & WELLNESS undertakes to  inform users within a maximum period of 72 hours .

 

WHAT INFORMATION DO WE COLLECT FROM USERS AND WHAT DO WE USE THEM FOR?

All products and services offered on the IWANDW website refer to contact forms and forms to make user registrations and / or purchase orders.

This website always requires the prior consent of users to process their personal data for the stated purposes. You have the right to withdraw your prior consent at any time.

 

 

Registration of data processing activities

Web and hosting:   IWANDW has SSL TLS v.1.2 encryption that allows the secure sending of personal data through standard contact forms, hosted on the servers that INTERNATIONAL WATER & WELLNESS has contracted with  SiteGround Spain .

Data collected through the web:  The personal data collected will be subject to automated treatment and incorporated into the corresponding files of which INTERNATIONAL WATER & WELLNESS is the owner.

  • Your IP will arrive, which will be used to check the origin of the message in order to offer you information, protection against SPAM comments and to detect possible irregularities (for example: opposite parts of the same case write on the website from the same IP), thus as data related to your ISP.
  • Likewise, you can provide us with your data through email and other means of communication indicated in the contact section  .

User registration : Not allowed unless express request.

Purchase form : To access the products and services offered in  our online store , the user has a purchase form subject to the contracting conditions specified in our  commercial policy and contracting conditions  where contact and payment details will be required. .

The data is stored on the servers of TradeGecko Pte. Ltd. (UEN 201203950N)

We collect information about you during the checkout process in our store. This information may include, and not only this, your name, address, email, telephone, payment details and others necessary to process your orders. The management of this data allows us to:

  • Send you important information about your account / order / service.
  • Respond to your requests, complaints and refund requests.
  • Process payments and avoid fraudulent transactions.
  • Set up and manage your account, provide technical and customer service, and verify your identity.

Additionally, we may also collect the following information:

  • Location and traffic data (including IP address and browser) if you place an order, or if we need to estimate taxes and shipping costs based on your location.
  • Product pages visited and content displayed while your session is active.
  • Your comments and product reviews if you choose to leave them.
  • Shipping address if you ask for shipping costs before making the purchase while your session is active.
  • Essential cookies to track the contents of your cart while your session is active.
  • Email and password of your account to allow you to access your account, if you have one.
  • If you create an account we keep your name, address and telephone number, to use them in your future orders.

 

Email:  Our email service provider is from Apple inc, through ICloud Mail.

 

Instant messaging:   INTERNATIONAL WATER & WELLNESS provides service through instant messaging with Chat through the Purechat module with privacy policies .

 

Content embedded from other websites

IWANDW articles may include embedded content (eg videos, images, articles, etc.). The content embedded from other websites behaves in the same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with embedded content, including tracking your interaction with embedded content if you have an account or are connected to that website.

Other services:  Certain services provided through the IWANDW website may contain particular conditions with specific provisions regarding the protection of personal data. It is essential to read and accept it prior to requesting the service in question.

Purpose and legitimacy:  The purpose of the treatment of this data will only be to provide you with the information or services that you request from us.

Social networks

  • Presence in networks: INTERNATIONAL WATER & WELLNESS has profiles in some of the main social networks on the Internet.
  • Purpose and legitimacy: The treatment that INTERNATIONAL WATER & WELLNESS will carry out with the data within each of the aforementioned networks will be, at most, the one that the social network allows to corporate profiles. Thus, INTERNATIONAL WATER & WELLNESS may inform, when the law does not prohibit it, its followers by any means that the social network allows about its activities, presentations, offers, as well as providing personalized customer service.
  • Data extraction: Under no circumstances will INTERNATIONAL WATER & WELLNESS extract data from social networks, unless the user’s consent is expressly and punctually obtained.
  • Rights: When, due to the very nature of social networks, the effective exercise of the data protection rights of the follower is subject to the modification of the personal profile of the follower, INTERNATIONAL WATER & WELLNESS will help and advise you to that end in the measure of your possibilities.

 

Data processors outside the EU

  • Storage and encryption. INTERNATIONAL WATER & WELLNESS uses encrypted storage services from SiteGround Spain .
  • Email. INTERNATIONAL WATER & WELLNESS’s email service is provided using the services of Apple inc. through ICloud Mail.
  • Social networks. INTERNATIONAL WATER & WELLNESS makes use of the American social networks Instagram, to whom an international transfer of data is made, of an analytical and technical nature in relation to the website, being on its servers where INTERNATIONAL WATER & WELLNESS processes the data that, Through them, users, subscribers or surfers deliver to the firm INTERNATIONAL WATER & WELLNESS or share with it.

Commitments and obligations to our users

Access and / or use of IWANDW attributes to the user the condition of user, accepting, from this moment, fully and without reservation, this legal notice in relation to certain services and content of IWANDW.

In the use of IWANDW, the user agrees not to carry out any conduct that could damage the image, interests and rights of INTERNATIONAL WATER & WELLNESS or third parties or that could damage, disable or overload the IWANDW portal or that would prevent, in any case, the normal use of IWANDW.

Additional notes

  • Neither this website nor its legal representatives are responsible for the content or the veracity of the privacy policies that the third parties mentioned in this cookie policy may have  .
  • Web browsers are the tools in charge of storing  cookies and from this place you must exercise your right to eliminate or deactivate them. Neither this website nor its legal representatives can guarantee the correct or incorrect manipulation of  cookies  by the aforementioned browsers.
  • In some cases it is necessary to install  cookies so that the browser does not forget your decision not to accept them.
  • In the case of  Google Analytics cookies , this company stores  cookies  on servers located in the United States and agrees not to share it with third parties, except in cases where it is necessary for the operation of the system or when the law requires such an effect. According to Google, it does not save your IP address. Google Inc. is a company adhered to the Safe Harbor Agreement that guarantees that all transferred data will be treated with a level of protection in accordance with European regulations.
  • For any questions or queries about this cookie policy,  do not hesitate to contact us through the contact section.

Review my cookie preferences on this site

Again, I remind you that  you can always review your preferences on the acceptance, or not, of cookies on this website the next time the acceptance message appears, deleting them in your browser or simply not continuing navigation.

LEGAL RESPONSIBILITY FOR THE CONTENT

IWANDW contains texts prepared for merely informative or informative purposes that may not reflect the current state of legislation or jurisprudence and that refer to general situations and therefore their content can never be applied by the user to specific cases.

The opinions expressed therein do not necessarily reflect the views of INTERNATIONAL WATER & WELLNESS.

The content of the articles published in IWANDW cannot be considered, in any case, a substitute for legal advice.

The user must not act on the basis of the information contained in IWANDW without first resorting to the corresponding professional advice.

Intellectual and industrial property rights

Through these general conditions, no intellectual or industrial property rights are transferred over the IWANDW portal or over any of its component elements, the User being expressly prohibited from reproducing, transforming, distributing, public communication, making it available to the public, extracting or reusing it. , forwarding or use of any nature, by any means or procedure, of any of them, except in cases where it is legally permitted or authorized by the owner of the corresponding rights.

The user knows and accepts that the entire website, containing without exhaustive text, images, designs, software, content (including structure, selection, arrangement and presentation thereof), audiovisual material and graphics, is protected by trademarks, copyrights and other legitimate registered rights, in accordance with the international treaties to which Spain is a party and other property rights and laws of Spain.

In the event that a user or a third party considers that a violation of their legitimate intellectual property rights has occurred due to the introduction of certain content in IWANDW, they must notify said circumstance to INTERNATIONAL WATER & WELLNESS indicating:

  • Personal data of the interested party holder of the rights allegedly infringed, or indicate the representation with which he acts in the event that the claim is presented by a third party other than the interested party.

Point out the contents protected by intellectual property rights and their location in IWANDW, the accreditation of the indicated intellectual property rights and express declaration in which the interested party is responsible for the veracity of the information provided in the notification.

 

Regulations and conflict resolution

The present conditions of use of IWANDW are governed in each and every one of its clauses by Spanish law. The language of writing and interpretation of this legal notice is Spanish.

This legal notice will not be filed individually for each user but will remain accessible via the Internet at IWANDW.

Users can submit to the Consumer Arbitration System of which INTERNATIONAL WATER & WELLNESS will be a part to resolve any controversy or claim derived from this text or from any activity of INTERNATIONAL WATER & WELLNESS, except to resolve those conflicts that cause the development of an activity. that requires registration, in which case the user must contact the appropriate body of the appropriate bar association.

Users who have the status of consumers or users as defined by Spanish regulations and reside in the European Union, if they have had a problem with an online purchase made to INTERNATIONAL WATER & WELLNESS, to try to reach an out-of-court agreement can go to the  Online Dispute Resolution Platform , created by the European Union and developed by the European Commission under  Regulation (EU) 524/2013 .

As long as the user is not a consumer or user, and when there is no rule that requires anything else, the parties agree to submit to the Courts and Tribunals of Madrid, as this is the place of conclusion of the contract, expressly waiving any another jurisdiction that may correspond to them.

WHAT WE EXPECT FROM USERS

The access and / or use of IWANDW to whoever performs it as a user, accepting, from this moment, fully and without reservation, this legal notice, as well as the particular conditions that, where appropriate, complement it, in relationship with certain services and content of IWANDW.

The user is informed, and accepts, that access to IWANDW does not in any way imply the beginning of a commercial relationship with INTERNATIONAL WATER & WELLNESS. In this way, the user agrees to use the website, its services and content without violating current legislation, good faith and public order.

The use of the website for illegal or harmful purposes is prohibited, or that, in any way, may cause damage or impede the normal operation of the website. Regarding the contents of this website, it is prohibited:

  • Its reproduction, distribution or modification, total or partial, unless you have the authorization of its legitimate owners.
  • Any violation of the rights of the provider or the legitimate owners.
  • Its use for commercial or advertising purposes.

 

External links

The pages of the IWANDW website provide links to other proprietary websites and content that is owned by third parties, manufacturers or suppliers.

The sole purpose of the links is to provide the user with the possibility of accessing these links and getting to know our products, although INTERNATIONAL WATER & WELLNESS is not responsible in any case for the results that may be derived to the user for accessing said links.

The user who intends to establish any technical link device from his website to the IWANDW portal must obtain the prior written consent of INTERNATIONAL WATER & WELLNESS.

The establishment of the link does not imply in any case the existence of relations between INTERNATIONAL WATER & WELLNESS and the owner of the site on which the link is established, nor the acceptance or approval by INTERNATIONAL WATER & WELLNESS of its contents or services.

If you access an external site from a link you find in IWANDW, you should read the privacy policy of the other site, as it may differ from that of IWANDW.

Remarketing

The function of  remarketing  or similar audiences AdWords allow us to reach people who have visited our website before and help them complete their sales process.

As a user, when you enter our website, we will install a remarketing cookie (it can be from Google Adwords, Criteo or other services that offer remarketing).

  • This cookie stores visitor information, such as the products you have visited or if you have left the shopping cart.
  • When the visitor leaves our website, the remarketing cookie continues in their browser.

Other conditions of use of this website

The user agrees to make diligent use of the website and the services accessible from it, subject to the Law, good practices and this legal notice.

Likewise, it undertakes, except with the prior express and written authorization of INTERNATIONAL WATER & WELLNESS, to use the information contained on the website, exclusively for your information, and may not directly or indirectly carry out commercial exploitation of the contents to which it has access. .

This site stores a data file related to the comments sent to this site.

You can exercise your rights of access, rectification, cancellation or opposition by sending an email to the address  hi@iwandw.com

This site, the associated domains and ownership of the content belong to INTERNATIONAL WATER & WELLNESS, CIF 11931394, with address St James’s House Austenwood Common Gerrards Cross Buckinghamshire England, SL9 8SG

This website contains hyperlinks that lead to other web pages managed by third parties outside our organization. INTERNATIONAL WATER & WELLNESS does not guarantee nor is it responsible for the content that is included in these web pages.

Unless expressly authorized, previously and in writing by INTERNATIONAL WATER & WELLNESS, reproduction is strictly prohibited, except for private use, transformation, and in general any other form of exploitation, by any procedure, of all or part of the contents of this website.

It is strictly forbidden to carry out, without the prior consent of INTERNATIONAL WATER & WELLNESS, any manipulation or alteration of this website.

Consequently, INTERNATIONAL WATER & WELLNESS will not assume any responsibility derived, or that could be derived, from said alteration or manipulation by third parties.

 

Exercise of ARCO rights

You can exercise, with respect to the data collected, the rights recognized in Organic Law 15/1999, of access, rectification or cancellation of data and opposition.

For this reason, I inform you that you can exercise these rights by means of a written and signed request that you can send, along with a photocopy of your ID or equivalent identification document, to the postal address of INTERNATIONAL WATER & WELLNESS, CIF 11931394, at St James’s House Austenwood Common Gerrards Cross Buckinghamshire England, SL9 8SG or by email, attaching a photocopy of ID to:  hi@iwandw.com

Before 10 days we will respond to your request to confirm the execution of the right that you have requested to exercise.

Exclusion of guarantees and responsibility

INTERNATIONAL WATER & WELLNESS does not grant any guarantee nor is it responsible, in any case, for damages of any nature that may be caused by:

  • The lack of availability, maintenance and effective operation of the website or its services and content;
  • The existence of viruses, malicious or harmful programs in the content;
  • The illicit, negligent, fraudulent use or contrary to this Legal Notice;
  • The lack of legality, quality, reliability, utility and availability of the services provided by third parties and made available to users on the website.

INTERNATIONAL WATER & WELLNESS is not responsible under any circumstances for damages that may arise from the illegal or improper use of this website.

European platform for online dispute resolution

The European Commission provides an online dispute resolution platform which is available at the following link:  http://ec.europa.eu/consumers/odr/ . Consumers will be able to submit their claims through the online dispute resolution platform

Applicable law and jurisdiction

In general, the relations between INTERNATIONAL WATER & WELLNESS with the users of its telematic services, present on this website, are subject to Spanish legislation and jurisdiction.

We will always be reachable: Our contact

In case any user has any questions about these legal conditions or any comments about the IWANDW portal, please contact  hi@iwandw.com

Our privacy policy describes how we collect, store or use the information we collect through the different services or pages available on this site.

It is important that you understand what information we collect and how we use it since access to this site implies acceptance of our privacy policy.

Acceptance and consent

The user declares to have been informed of the conditions on protection of personal data, accepting and consenting to the treatment thereof by INTERNATIONAL WATER & WELLNESS, in the manner and for the purposes indicated in this privacy policy.

Commercial mailings

In accordance with current legislation, INTERNATIONAL WATER & WELLNESS does not carry out SPAM practices, so it does not send commercial emails that have not been previously requested or authorized by the user.

 

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